Slotkaki Terms & Conditions – Complete Platform Usage Guide

1Definitions & Interpretation

In this Terms and Conditions document, the following words and phrases carry the meanings stated below unless the context requires otherwise:

• "SlotKaki" refers to the online casino platform operating under the domain slotkaki.vu, including all its services, features, and content.
• "Member" refers to any individual who has registered and holds an active account on the slotkaki platform.
• "Service" covers all games, betting, financial transactions, promotions, and any other features available through the platform.
• "Real Money" refers to funds deposited by a member into their slotkaki account using a valid payment method.
• "Bonus" refers to credits, free spins, cashback, or any promotional incentive granted by slotkaki to members.
• "KYC" (Know Your Customer) refers to the identity verification process that must be completed before a withdrawal is approved.

2Eligibility & Registration

Use of the slotkaki platform is subject to the following eligibility requirements, which every prospective member must fulfil:

• You must be at least 18 years of age on the date of registration.
• You must register using personal information that is accurate, complete, and up to date. Registering using a false name or fabricated information is strictly prohibited.
• Each individual is only permitted to hold one account only. Holding multiple accounts (including accounts registered under family members at the same address) may result in all associated accounts being suspended.
• You must be resident in a region where use of this platform is legally permitted.
• You may not register using a VPN or proxy network to conceal your actual location.

Slotkaki reserves the right to request age and identity verification at any time. Failure to provide the requested verification documents within the specified timeframe may result in the account being temporarily suspended until the KYC process is completed.

3Member Account

Each member is fully responsible for all activity that occurs within their account. It is important that you understand the rights and responsibilities relating to the management of your slotkaki account:

• You are responsible for maintaining password confidentiality and your login credentials. Do not share this information with anyone, including family members.
• If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat or email.
• Slotkaki will not be held liable for any losses arising from a member's negligence in safeguarding their login credentials.
• Accounts that have been inactive for 12 consecutive months will be classified as an inactive account and subject to a monthly maintenance fee of RM5 or the remaining balance, whichever is lower.
• Personal information in your account can be updated at any time through the Profile section, subject to re-verification of identity if required.

It is the member's responsibility to ensure that contact details such as email address and phone number are kept up to date to facilitate account and transaction communications.

4Deposits & Withdrawals

Slotkaki supports a variety of deposit and withdrawal methods suited to users in Malaysia. All financial transactions are processed through secure, encrypted channels.

Deposit:

• The minimum deposit is RM20 for most payment methods.
• Accepted deposit methods include online bank transfers (Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, RHB Now), e-wallets (Touch 'n Go eWallet, GrabPay, Boost), and other methods listed on the platform.
• Deposits are typically credited to your account within 1 to 5 minutes. If your deposit has not been credited after 30 minutes, please contact customer support with proof of transaction.
• All deposits must be made from an account or payment method registered in the member's own name. Deposits from third parties are not accepted.

Withdrawal:

• Minimum withdrawal is RM50 per request.
• The KYC verification process must be fully completed before the first withdrawal is approved. Required documents include a copy of your identification card and proof of payment method.
• Most withdrawal requests are processed within 15 minutes to 24 hours depending on the chosen payment method.
• Withdrawals must be made to an account in the same member's name. Withdrawals to third-party accounts are strictly prohibited.
• Slotkaki reserves the right to request additional documents before approving withdrawals that exceed certain limits, as a fraud prevention measure.

5Bonus & Promotions

Slotkaki offers a wide range of promotions and bonuses for new and existing members. All bonuses are subject to the following conditions:

• Each bonus has wagering requirement as clearly stated in the relevant promotional terms. This requirement must be fulfilled before any winnings from the bonus can be withdrawn.
• Bonuses may only be used for gaming purposes within the SlotKaki platform and non-transferable to any other member.
• Each promotion has validity period of its own. Unused bonuses within that period will expire automatically.
• Members are entitled to one welcome bonus only. Attempting to claim the welcome bonus more than once through multiple account registrations constitutes fraud and will result in account termination.
• Slotkaki reserves the right to cancel any bonus suspected of being obtained through fraudulent means or abuse of the promotions system.
• The maximum wagering limit while using an active bonus balance is RM20 per round or wager unless otherwise stated in the relevant promotional terms.

6Game Rules

All games offered on the slotkaki platform are subject to the following rules:

• The outcome of all games is determined by a Random Number Generator (RNG) that has been independently certified and audited by a qualified third-party body.
• In the event of a technical error or system disruption during gameplay, slotkaki reserves the right to void the affected round and refund the wager to the member.
• Winnings resulting from software errors or system malfunctions invalid and will not be paid out.
• The minimum and maximum betting limits for each game are clearly stated within the respective game interface.
• Live Casino games are subject to additional rules set by the respective game providers. Dealer decisions in Live Casino games are final.
• Members are prohibited from using any automated software, bots, or third-party tools that may provide an unfair advantage in games.

7Member Conduct

To maintain a safe and enjoyable gaming environment for all members, the following are strictly prohibited on the slotkaki platform:

• Fraud in any form, including document forgery, unauthorised use of credit card information, or chargeback fraud.
• Money laundering or any illegal financial activity conducted through the slotkaki platform.
• Any attempt to hack, intrude upon, or disrupt the platform's systems and infrastructure.
• Sharing your account with another individual or allowing others to access your account.
• Making false accusations or filing false reports against slotkaki to third parties.

Slotkaki reserves the right to investigate any account suspected of involvement in the above activities and take appropriate action, including account termination and fund freezing while the investigation is ongoing.

8Limitation of Liability

Slotkaki provides its services on an "as is" basis and makes no guarantee that the platform will be free from technical errors or service disruptions at all times.

• Slotkaki is not liable for any indirect, consequential, or unforeseen losses incurred by members as a result of using the platform.
• Slotkaki's maximum liability to any member under any circumstances not exceeding the total real money deposited by the member within 30 days prior to the relevant claim.
• Slotkaki is not responsible for any technical issues caused by the member's own device, internet connection, or software.
• Service disruptions caused by power outages, environmental emergencies, or circumstances beyond SlotKaki's control (force majeure) are exempt from any compensation claims.

9Account Termination

Termination by Member: Members may close their account at any time by contacting the customer support team. All eligible real money balances will be returned upon completion of the verification process.

Termination by slotkaki: slotkaki reserves the right to suspend or terminate any account with or without prior notice in the following situations:

• Violation of any terms in this document.
• Fraudulent activity or suspicious behaviour detected through our monitoring systems.
• Providing false information during registration or the KYC process.
• Requests from law enforcement authorities.

In the event of termination due to a breach of terms, SlotKaki reserves the right to forfeit all bonus balances and winnings associated with fraudulent activity. Legitimate real money balances will be returned upon completion of the investigation.

10Privacy & Data

The collection and processing of members' personal data is governed by SlotKaki Privacy Policy which forms part of this agreement. By registering, you consent to the collection and use of your personal data as described in the Privacy Policy.

• Members' personal data is used solely for account management, transaction processing, legal compliance, and service improvement purposes.
• Slotkaki will not sell or disclose members' personal data to third parties for marketing purposes without member consent.
• All data is stored and processed using industry-standard encryption to protect member privacy.

11Dispute Resolution

Should any dispute arise regarding transactions, wins, or game outcomes, members are required to follow the procedure below:

1. Contact Customer Support first via live chat or email within 72 hours after the incident. Please include full details such as the transaction ID, date, and description of the issue.
2. Our team will investigate complaints and respond within 5 working days.
3. If you are not satisfied with the support team's decision, the dispute may be escalated to slotkaki senior management for review.
4. SlotKaki's decision in all game-related and technical disputes is final and binding.

12Terms Amendment

Slotkaki reserves the right to amend, add, or modify any part of these Terms and Conditions at any time without prior notice for minor changes, or with notice for significant material changes.

• Amendments take effect immediately upon publication on this page unless a different effective date is stated.
• It is the member's responsibility to review this page periodically to stay informed of the latest version of the terms.
• Continued use of the slotkaki platform after any amendments are published will be considered your acceptance of the revised terms.
• If you disagree with any amendments made, you must stop using the platform and may request account closure.

The latest version of these Terms & Conditions is dated 1 January 2026 and supersedes all previous versions.